Q: If I have to visit a person accommodated in social-health facilities located in the Old City of the Municipality of Venice or in the smaller islands of the lagoon, do I have to pay the Access Fee?

It depends on the degree of kinship. If a spouse, civil partner, cohabiting partner, relatives or relatives-in-law up to the 3rd degree are visiting, they are entitled to an exemption.

Q: For how long is the exemption granted to persons staying in accommodation facilities and paying the Venice tourist tax, within the municipal territory?

From the day of arrival to the day of departure at the accommodation facility.

Question 1

Can the QR-code be used on a different date than the date for which it was issued?

Accepted Answer

No, you can only use it for the requested date(s).

Question 2

Is the Access Fee going to be charged in 2025?

Accepted Answer

In the coming months, the governing bodies of the Municipality of Venice are in charge of approving any additional measures for the implementation of the Access Fee after the year 2024.

For additional information, we invite you to follow the web communication channels of the Venice City Council, at the following websites:

https://live.comune.venezia.it/

https://cda.ve.it/en/

Question 3

Given that the period announced from April 25 to July 14 2024 for requesting exemption and/or payment of the Access Fee has ended, is there another application period?

Accepted Answer

No, the Access Fee application period has ended for 2024.

Question 4

As an accommodation facility, how can I inform my guests on how to obtain an exemption from the Access Fee?

Accepted Answer

The Municipality of Venice has sent an email to each accommodation facility separately. This e-mail contains a specific information brochure that has been compiled for each individual accommodation facility with instructions on how to apply for and receive an exemption from paying the Access Fee for their guests.

Question 5

I am a tourist, do I have to pay the Access Fee?

Accepted Answer

No, if you stay in one of the accommodation facilities located in the territory of the Municipality of Venice (hotels, B&Bs, guest houses) you only have to obtain or apply for an exemption code. If, on the contrary, your visit does not include an overnight stay in an accommodation facility located in the territory of the Municipality of Venice, you are required to pay the Access Fee.

Question 6

If I have to visit a person accommodated in social-health facilities located in the Old City of the Municipality of Venice or in the smaller islands of the lagoon, do I have to pay the Access Fee?

Accepted Answer

It depends on the degree of kinship. If a spouse, civil partner, cohabiting partner, relatives or relatives-in-law up to the 3rd degree are visiting, they are entitled to an exemption.

Question 7

I booked an accommodation facility in the municipal area, do I have to pay the Access Fee?

Accepted Answer

No, because there is a tourist tax to be paid. One should still acquire the exemption voucher with QR-code, indicating only the days on which one intends to visit the Old City if they fall within the days of enforcement.

Question 8

I booked an accommodation facility in the Old City, do I have to pay the Access Fee?

Accepted Answer

No, because there is a tourist tax to be paid. One must still acquire the exemption voucher with QR-code indicating the days of overnight stay (from the day of arrival to the day of departure).

Question 9

I have to stay in an accommodation facility, how can I apply for an Access Fee exemption?

Accepted Answer

Accommodation customers have to consult the facility staff for instructions.

Question 10

For how long is the exemption granted to persons staying in accommodation facilities and paying the Venice tourist tax, within the municipal territory?

Accepted Answer

From the day of arrival to the day of departure at the accommodation facility.

Question 11

Is there a fine if I do not request an exemption or pay the Access Fee?

Accepted Answer

The Municipal Administration can use the tools provided by the law for the recovery of evasion and avoidance and in particular carry out checks, inspections and inspections by staff authorized to do so at the main access points of the City. The administrative penalty goes from 50 to 300 euros (+10 euros of the Access Fee).

Question 12

Who are the first- to third-removed relatives or kins?

Accepted Answer

The 3rd-removed kinship relationship exists with, among others, great-grandfather, uncle, nephew, while the 3rd-removed kinship relationship exists with, among others, great-grandfather, uncle, nephew of the spouse and civilly united.

Question 13

How do I recognize the personnel authorized to inspect people entering the Old City?

Accepted Answer

They will be clearly identifiable by wearing a bib and/or identification card.

Question 14

Is the QR-code voucher nominative and individual voucher?

Accepted Answer

- Yes, in the case of an individual subject;
- No, in the case of individuals belonging to an organised group. The QR Code voucher may be a single document for organised groups. The QR-code voucher does not require the first name and surname of all group members to be entered, but instead, it has to have the name of the group leader. Only the number of members of the group has to be entered, on condition that these people travel together so that they can be identified as a group in the event of inspection. These group vouchers are issued by tourist agencies that have subscribed to the special concession agreement. (page in Italian)

Question 15

What is the difference between tourist tax and Access Fee?

Accepted Answer

In the Municipality of Venice, all guests staying in accommodations (hotels, room rentals, B&Bs, etc.) are required to pay the Tourist Tax, which is collected directly by the facility manager. The tax is calculated by applying, for each guest, the rate set by the Municipality to the number of nights the person stays in the facility (up to 5 nights).

The Access Fee is applied as an alternative to the tourist tax and is aimed at all those who instead enter the Old City without staying in an accommodation facility in the City of Venice, subject to the exclusions or exemptions provided.

Question 16

Is there a maximum number of entries?

Accepted Answer

No.

Question 17

Is there a daily attendance threshold?

Accepted Answer

The trial for the year 2024 does not include the application of the concept of a daily threshold, understood as the number of entries beyond which the Fee due may have different amounts.

Question 18

Can one enter and leave the Old City on the same day, taking advantage of the same exemption or payment?

Accepted Answer

Yes, for the scheduled days of enforcement, exemption or payment of the Access Fee is valid for the whole day.

Question 19

Do I have any benefits if I register and pay several days in advance?

Accepted Answer

No. On a trial basis for the year 2024, there are no different amounts of the Access Fee depending on the time interval between its payment and expected access.

Question 20

When did the platform become active for requesting and/or paying the Access Fee?

Accepted Answer

The multichannel, multilingual platform has been active since January 16 2024. It is online at https://cda.ve.it/en/

Question 21

How will the Access Fee (CDA) be applied in 2024?

Accepted Answer

For the year 2024 the need was felt to start an initial application phase of the Access Fee on a trial basis, aimed at verifying its effects also from the perspective of a better management of tourist flows - also in terms of encouraging virtuous behaviour in entering the Old City of Venice as well as discouraging unscheduled day visits - and the organization of public services.

On a trial basis for 2024, the visit booking and Access Fee payment (except for those meeting the exclusion and exemption conditions) will apply:

1) only to those days scheduled in the 8:30 a.m. to 4 p.m. time slot.

2) to enter the Old City of the Municipality of Venice and NOT the minor islands in the lagoon;

3) in fixed form and amounting to €5.00.

Question 22

What is the difference between tourist tax and Access Fee?

Accepted Answer

In the Municipality of Venice, all guests staying in accommodations (hotels, room rentals, B&Bs, etc.) are required to pay the Tourist Tax, which is collected directly by the facility manager. The tax is calculated by applying, for each guest, the rate set by the Municipality to the number of nights the person stays in the facility (up to 5 nights).

The Access Fee is applied as an alternative to the tourist tax and is aimed at all those who instead enter the Old City without staying in an accommodation facility in the City of Venice, subject to the exclusions or exemptions provided.

Question 23

What is the Access Fee (CDA)?

Accepted Answer

In order to promote sustainable and conscious tourism as well as the adoption of good practices in tourism, the City Administration has provided for the determination of the Access Fee to the Old City of the Municipality of Venice and other minor islands of the lagoon. This Fee is established under national legislation (art. 4 paragraph 3-bis of Legislative Decree 23/2011, Law 145/2018, Law 122/2010).

The application of the Fee implements the regulation of tourist flows, and its proceeds are used to finance tourism-related interventions, including those for the maintenance, enjoyment and rehabilitation of local cultural and environmental heritage and related local public facilities.

For the year 2024, on a trial basis, there will be no request for exemption or payment of the Access Fee for those going to one of the minor islands of the lagoon.

Question 24

What is the duration of the exemption granted to individuals who have already paid the tourist tax of the Municipality of Venice and who are staying in accommodation facilities located in the territory of the Municipality?

Accepted Answer

From the day of arrival to the day of departure to/from the accommodation facility.

Question 25

I am going to stay in an accommodation facility: who is responsible for making reservations for access to the Historic City?

Accepted Answer

The clients of the accommodation facility are required to submit a request for exemption. The Tax Office of the Municipality is currently drafting an advisory notice addressed to facility managers, which will suggest that they provide their guests with the facility code (TTAX) in order to make it easier to identify the facility in the search field when applying for the exemption status.

Question 26

What happens if I do not apply for the exemption and/or pay the Access Fee?

Accepted Answer

The City Administration may use the tools provided by the regulation for the recovery of evasion and avoidance and in particular carry out audits, inspections and site inspections through authorized personnel at the main entry points to the City. The administrative penalty ranges from 50 to 300 euros (+10 euros of the Access fee).

Question 27

I have changed residence but do not have an up-to-date document, how do I prove my status?

Accepted Answer

In the event of an inspection, the visitor is required to declare the new residence, which is then verified by the Municipal Administration. If you wish to have a document certifying your new residence, you can download, free of charge, a certificate of residence for the applicant or other household members. The form is available on the following website: dime.comune.venezia.it/servizio/certificati

Question 28

How will the Access Fee (CDA) be applied in 2024?

Accepted Answer

For the year 2024 the need was felt to start an initial application phase of the Access Fee on a trial basis, aimed at verifying its effects also from the perspective of a better management of tourist flows - also in terms of encouraging virtuous behaviour in entering the Old City of Venice as well as discouraging unscheduled day visits - and the organization of public services.

On a trial basis for 2024, the visit booking and Access Fee payment (except for those meeting the exclusion and exemption conditions) will apply:

1) only to those days scheduled in the 8:30 a.m. to 4 p.m. time slot.

2) to enter the Old City of the Municipality of Venice and NOT the minor islands in the lagoon;

3) in fixed form and amounting to €5.00.

General questions

Can the QR-code be used on a different date than the date for which it was issued?

Is the Access Fee going to be charged in 2025?

Given that the period announced from April 25 to July 14 2024 for requesting exemption and/or payment of the Access Fee has ended, is there another application period?

As an accommodation facility, how can I inform my guests on how to obtain an exemption from the Access Fee?

I am a tourist, do I have to pay the Access Fee?

If I have to visit a person accommodated in social-health facilities located in the Old City of the Municipality of Venice or in the smaller islands of the lagoon, do I have to pay the Access Fee?

I booked an accommodation facility in the municipal area, do I have to pay the Access Fee?

I booked an accommodation facility in the Old City, do I have to pay the Access Fee?

I have to stay in an accommodation facility, how can I apply for an Access Fee exemption?

For how long is the exemption granted to persons staying in accommodation facilities and paying the Venice tourist tax, within the municipal territory?

Is there a fine if I do not request an exemption or pay the Access Fee?

Who are the first- to third-removed relatives or kins?

How do I recognize the personnel authorized to inspect people entering the Old City?

Is the QR-code voucher nominative and individual voucher?

What is the difference between tourist tax and Access Fee?

Is there a maximum number of entries?

Is there a daily attendance threshold?

Can one enter and leave the Old City on the same day, taking advantage of the same exemption or payment?

Do I have any benefits if I register and pay several days in advance?

When did the platform become active for requesting and/or paying the Access Fee?

How will the Access Fee (CDA) be applied in 2024?

What is the difference between tourist tax and Access Fee?

What is the Access Fee (CDA)?

What is the duration of the exemption granted to individuals who have already paid the tourist tax of the Municipality of Venice and who are staying in accommodation facilities located in the territory of the Municipality?

I am going to stay in an accommodation facility: who is responsible for making reservations for access to the Historic City?

What happens if I do not apply for the exemption and/or pay the Access Fee?

I have changed residence but do not have an up-to-date document, how do I prove my status?

How will the Access Fee (CDA) be applied in 2024?

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