Are you a Tour Operator?
Below you will find the guidelines to follow to pay the Access Fee.

Arrivals by Tourist Coach
Tourist groups arriving in Venice by bus and NOT staying in an accommodation facility / hotel within the Municipality of Venice are required to pay the Access Fee:
-Go to the "Pay the Fee" section;
-Select the number of passengers;
-Enter the date of the visit and the names of the passengers:
-Enter your contact details;
-make the payment.
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Travel Agencies and Tour Operators have the option of subscribing to a specific concession agreement under which they are entitled to issue vouchers bearing a single QR Code for all the members of an Organised Group of Tourists, without including the first and last names of all the people in the relevant group, but only the name of the group leader, on condition that these people travel together so that they can be identified as a group in the event of inspection. These collective, non-personal payment vouchers will be issued to groups of individuals with a minimum of 10 and a maximum of 60 participants. Agencies are required to have a Spid/CIE/Cns digital identity code to be eligible for the concession agreement.
"SUBSCRIBING to the Concession Agreement"
for the Access Fee (page in Italian)
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Tourist groups arriving in Venice by bus and staying in an accommodation facility within the Municipality of Venice are NOT required to pay the Access Contribution, but must request the Exemption:
-Go to the "Book your exemption" section;
-Select the number of passengers;
-Enter the date of the visit and the names of the passengers;
-Enter your contact details.
Accommodation Facilities
Tourists who stay in an accommodation facility within the Municipality of Venice are NOT required to pay the Access Contribution, but must request the Exemption:
-Customers of the Accommodation Facility must request exemption from the "Book your exemption" section;
-Enter the date of the visit and the names of the tourists.
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RESERVED FOR ACCOMMODATION FACILITIES
(organized in Italy)
- to enable accommodation facilities, which do not have an integrated PMS management application, to generate exemption vouchers through the tourist tax programme (TouristTAX).
- -To allow the use of integration with PMS management systems for the automatic generation and cancellation of exemption vouchers;;
- -to allow the accommodation facilities that do not have an integrated PMS management application to generate exemption vouchers through the Tourist Tax Programme ((CITYTAX++)).
"SUBSCRIBING to the Concession Agreement"
for the Access Fee (page in Italian)
Further information
Guest Vademecum: link to brochure with instructions to obtain the exemption from Venice Access Fee, reserved for guests of accommodation facilities
Organized Groups
Organized Tourist Groups that DO NOT stay in an accommodation facility within the Municipality of Venice are required to pay the Access Fee:
-Go to the "Pay the Fee" section;
-Select the number of participants;
-Enter the date of the visit and the the names of the participants;
-Enter your contact details;
-make the payment.
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Travel Agencies and Tour Operators have the option of subscribing to a specific concession agreement under which they are entitled to issue vouchers bearing a single QR Code for all the members of an Organised Group of Tourists, without including the first and last names of all the people in the relevant group, but only the name of the group leader, on condition that these people travel together so that they can be identified as a group in the event of inspection. These collective, non-personal payment vouchers will be issued to groups of individuals with a minimum of 10 and a maximum of 60 participants. Agencies are required to have a Spid/CIE/Cns digital identity code to be eligible for the concession agreement.
"SUBSCRIBING to the Concession Agreement"
for the Access Fee (page in Italian)
-----------------------------------------------
Organized Tourist Groups staying in an accommodation facility within the Municipality of Venice are NOT required to pay the Access Contribution, but must request the Exemption:
-Go to the "Book your exemption" section;
-Enter the date of the visit;
-Please enter your contact details and participants' first name, last name, place and date of birth;