Centro assistenza (da tradurre)

Frequently asked questions

• What is the Access Fee (CDA)?

• Can I cancel a payment voucher purchased through channels other than the Venezia Unica website?

• Are there restrictions for tourist groups?

• If I need to move from one pier to another to change navigation lines without accessing the ancient city of Venice, do I have to pay the Access Fee?

• By when and how can I cancel the exemption voucher?

• I have to attend the graduation ceremony in St. Mark's Square, do I have to pay?